Forward Thinking Consulting Services are specialists in Customer Relationship Management (CRM) providing you with business analysis, design, installation, training and support based around the FrontRange Suite of products which include the award winning GoldMine Corporate Edition and HEAT.

All of our technicians are Certified in GoldMine, GoldMine Corporate Edition and HEAT and with more than 15 years experience in GoldMine and HEAT, you know that you have only the best.

When you speak to one of our sales people you are also talking to a technician and a user so you are speaking to someone that understands both the usability aspect and the technical side of an implementation.

All of our technicians are also users with more than 100 successful implementations of GoldMine. We will liase with your IT department to ensure that all parties are comfortable with how GoldMine will run across your network.

We service Victoria, New South Wales, South Australia, Queensland and Tasmania giving you complete National coverage for your GoldMine needs.

"Over time, we aim to be the best firm in Australia, not by our standards,
but by those of others."

Support
Phone: 03 9439 7707
Email: support@ftcs.com.au

Latest Release News - New GoldMine Premium Edition

Take the best of GoldMine's 15 years of proven functionality, add a new user interface, more quick add functions, a support module and don't charge any more! Sounds too good to be true.

GoldMine Premium Edition is the new release from FrontRange Solutions that gives you all the best of GoldMine Corporate Edition but includes great new features.

Gone are the four quadrants which gives
you new flexibility for the layout of your
contact screen
The Universal Search allows you to look
for keywords in any part of the database,
including email messages.
Use your quick search to display a
contact record quickly.
Enjoy having your most recently
accessed records and functions in an
easy access taskbar.
Preview contents of linked documents
Preview History and Pending details
without needing to open the entry.
Support your customers after sales with the new Service Centre.
Fully Vista and Office 2007 compatible,
this new version of GoldMine is
completely up todate with the latest
technology on offer

Find out more about
GoldMine Premium Edition

Contact us to find out about our current specials which can save you up to 50% on your GoldMine licenses

GoldMine Enterprise Edition - GoldMine for Enterprise Level Organisations.

Do you require Object based CRM? So you want to link a course to a client, to a product to a warranty? GoldMine Enterprise Edition gives you amazing flexibility to create multiple objects and view that relationship from anywhere within the database. View additional information on GoldMine Enterprise Edition.

The HEAT suite of products including Service & Support are simple and powerful, providing help desk tools including: call logging, knowledge management, advanced management intelligence, escalation and SLA management.
In today's world of customer service, support professionals need:
to deliver a personalised service
to resolve issues quickly and accurately
to have access to customers previous history
to log and track individual issues as well as support trends
Find out more about HEAT